Teamwork helps Incheon clinch title of best airport - again

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Teamwork helps Incheon clinch title of best airport - again

Incheon International Airport has been named the world’s best airport for the seventh consecutive year.

At an awards ceremony held in Singapore on Thursday, Seoul’s main gateway received the award for Best Airport Worldwide 2011 after ranking highest in an annual survey of passenger satisfaction, the Airports Council International said yesterday.

This year’s Airport Service Quality (ASQ) Awards are based on interviews with over 350,000 passengers at more than 200 airports, according to the ASQ Awards Web site.

“The key element of the remarkable success of Incheon was well-concerted collaboration among a large number of airport employees, which is the underpinning force behind the superb services,” the site said.

“With the state-of-the-art airport facilities, Incheon enhances passengers’ satisfaction by offering seamless connecting services.”

Yonhap

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