Mercedes-Benz to build a $48.5 million parts center
Mercedes-Benz Korea announced yesterday that it will invest 52 billion won ($48.5 million) to build a parts distribution center in Anseong, Gyeonggi, by 2014.
The Korean branch of the German automaker said that construction will start in April at an 18,300-square-meter (196,979-square-foot) site.
The company said it will be equipped with high-tech facilities. The center will officially operate from June 2014.
Mercede-Benz Korea said the facility will enhance the automaker’s competitiveness in after-sales service.
“[It] will allow us to supply auto parts with stability in Korean auto market,” Dirk Slabber, vice president of Mercedes-Benz Korea, said in a statement.
“We expect to achieve enhancement in product quality and customer satisfaction by providing quick services.”
According to data from Marketing Insight, a local consumer research group, Mercedes-Benz scored 808 points in terms of customer satisfaction in after-sales service.
That was best among German brands but still below Japanese luxury brand Lexus which topped the survey with 837 points.
More in Industry
From Europe with love
SK Holdings creates hydrogen investment business unit
'Netflix law' to go into effect from Dec. 10
LG Energy Solution launches, aims for ￦30 trillion sales by 2024