[Sponsored Report] What is the National Customer Satisfaction Index (NCSI)?
The index is regarded as a more credible and comprehensive consumer survey than others since it analyzes the cause and effect of the findings in its reports. NCSI also compiles information on products and services of foreign companies outside Korea, in order to provide a more reliable assessment and comparison of products offered by domestic companies. In addition, NCSI provides a comparison of consumer satisfactory levels of services provided by public and private companies alike.
By Lee Ji-hyun [firstname.lastname@example.org]
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