Convenience store tie-up boosts courier deliveries

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Convenience store tie-up boosts courier deliveries

The number of Koreans using delivery services in convenience stores keeps rising, mainly thanks to young people whose top priority is convenience.

According to data released Tuesday from CJ Korea Express, the number of parcels registered at convenience stores reached 14.1 million units last year, up 14 percent compared to the previous year.

The nation’s largest parcel delivery company has agreements with some 16,000 CU and GS25 convenience stores nationwide.

After CJ first broke the annual shipping record of one million parcels in 2007, the company saw business through convenience stores mushroom.

For the past five years, growth in such shipments was in the double digits every year, from four million boxes in 2010 to eight million in 2012 and 14.1 million units last year.

A partnership with convenience stores was a good strategy for growth, the company said in a statement, as the stores are typically visited by young people. The local retail industry has also recently started expanding the services offered in the stores.

“Most convenience stores operate 24 hours a day, allowing young people to register and pay for their parcel delivery any time, not waiting for delivery agents,” said Cho Choung-houn, manager of the public relations team at CJ Korea Express. “Most of our customers who use the parcel delivery service at convenience stores are young people, from teenagers to people in their 30s.”

The numbers of parcels are particularly high in May and December due to national holidays and holiday seasons, such as Parents’ Day, Teachers’ Day and Christmas.

“We expect to see the number of parcels registered at convenience stores to keep rising,” Cho added, “since the numbers of convenience stores are on a continuous rise and the local shipping industry keeps introducing more enhanced parcel-related services.”

Convenience stores are equipped with automated scales and registration machines.

BY KIM JI-YOON [jiyoon.kim@joongang.co.kr]
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