Foreign automakers want to sell Koreans a used car
But one Achilles’ heel for the foreign automakers is the secondary market. Foreign cars depreciate faster than Korean cars, and that affects people’s decision over which car to buy.
This is particularly true for mid- to large-sized sedans including the BMW 520d, Mercedes-Benz E300 and Audi A6. Once they are no longer new, their prices drop much faster than for Korean cars such as the Hyundai Genesis due to some expenses that used car buyers incur, including repair and insurance fees.
The price of a new 2014 Hyundai Motor Genesis G330, for instance, is 52.6 million won ($48,300). It’s value drops about 10 percent to 47.5 million won when it becomes a used car, according to SK Encar, the nation’s leading used car dealer. But the price of a 2014 BMW 520d drops 26 percent from 63.9 million won to 47.4 million won.
Foreign brands want to reduce the gap to remove any impediment to buying an import. One solution is to operate their own used car businesses.
Mercedes-Benz Korea is the company that cares about the issue most. This year, the company was the No. 1 brand in the used car market among foreign brands with 15,197 units sold. Mercedes currently operates a StarClass program, which gives a title of Certified Pre-Owned (CPO) to Benz cars that pass the company’s inspection. On Monday, Mercedes showed the media how the CPO process goes.
“Once a car comes in for CPO inspection, we first wash the vehicle and then start examining it,” said An Jong-bu, an executive of Hansung Motor, the Benz importer. “We basically check everything, like whether the engine oil leaks and whether every system is operating normally. If the car fails any of the 178 tests, the CPO title can’t be given. It generally takes more than four hours to run the inspection.”
Cars that passed the inspection are sent for exterior work including painting. Once the car completes a test drive, the CPO title is given and it can be put up for sale at a Benz dealership.
The StarClass program was launched in 2011 and a total of 289 CPO cars have been sold. The figure has been gradually increasing every year, from 364 units in 2012 to 399 in 2013 and 550 units last year. The company said it expects about 1,200 cars to be sold.
“More than 60 percent of these used cars are as good as a new since they are only six to eight months old,” said Choi Duk-jun, vice president of sales at Mercedes-Benz Korea. “StarClass helps us to maintain our premium brand image in the used car market as the overall quality of CPOs is better than normal used cars.” The average price for StarClass cars is about 15 percent more than normal used cars, and they include a one-year or 20,000-kilometer (12,400-mile) warranty.
Popular models such as a 2014 CLA 200 CDI sedan with 9,599 kilometers of mileage was offered for 39 million won and a 2014 GLK 220 CDI 4M Premium SUV with 8,766 kilometers was offered for 57 million won at the StarClass shop in Yongin.
Rival BMW Korea has been running a used car business for 10 years in 12 locations and it plans to open two more BMW Premium Selection (BPS) shops. The BPS title is given to BMW and MINI vehicles that have no accident records for five years or less than 100,000 kilometers of mileage after they pass the company’s 72 inspection categories. BMW Korea offers a one-year or 20,000-kilometer warranty and such services as a 24-hour emergency rescue service.
The company sold 900 BPS cars in 2009 and the figure increased to 3,600 last year, the company said.
Audi-Volkswagen Korea, Volvo Car Korea and Toyota Korea are considering launching such businesses this year. Toyota Korea will put its premium brand Lexus at the center, and Volvo Car Korea have sent their staff overseas to bring the mother company’s business model to the country.
Last August, Jaguar Land Rover Korea opened a used car shop in Korea, which was the first in the Asia-Pacific region, and supercars such as Porsche and Ferrari are also running used car businesses.
“What they want to do is make additional profits in the used car market for imported cars,” said Yu Ji-soo, former head of KAMA. “It looks like Korean cars still edge out imported cars in the used car market with their price competitiveness, but they can be challenged by foreigners, who are trying to improve their overall services.”