CU delivering more convenience to customers

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CU delivering more convenience to customers

Convenience stores have started home deliveries. But they won’t deliver booze, cigarettes or pharmaceuticals.

CU, owned by BGF Retail, said it is delivering from 30 of its stores in Gangnam, Seocho and Songpa districts and Yeouido, areas with a large number of offices and single-person households.

The company plans to expand services to as many as 1,000 stores in Seoul after a two-month trial period.

Delivery orders can be placed via mobile app or online, and orders of 10,000 won ($9) or more can be delivered within 40 minutes from 10 a.m. to 11 p.m. at a cost of 1,500 won to 3,000 won, depending on distance.

BGF Retail said it has forged an alliance with Please, a delivery service, to handle more than 100 items, including prepared bento box meals, pizzas and chicken.

Alcohol, cigarettes and pharmaceuticals aren’t delivered to keep them from falling in the hands of kids.

Orders will be sent to the nearest CU store, and if the product ordered is not available the order will be transferred to the next closest store.

“Our delivery service links an online platform with offline storefronts and will offer more convenience to our customers,” said Yang Jae-seok, a senior manager at CU.

Meanwhile, 7-Eleven started trial delivery service in December at four stores in Seoul. Orders must be placed by phone, and there is no delivery charge for orders of 10,000 won or more.

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