Coway customers join forces to sue after nickel taintingAngry customers of water purifier rental company Coway are preparing for group action after some models were found to be dispensing nickel-laced water.
An online group asking for compensation has been opened on the nation’s largest portal site Naver, according to industry sources. Customers are discussing possible actions against the company. About 3,400 people are registered with the group and over 630 people have agreed to a class action suit as of 4 p.m. Thursday.
With some customers alleging they suffered from skin diseases due to nickel compounds from water purifiers by Coway, the company is coming up with measures to react. One of the measures is providing free health check-ups.
Three models of Coway’s ice-making water purifiers had been found to dispense nickel compound from metal plating that peeled off evaporators. After the news broke on Sunday, the company announced a full recall of 110,000 units.
Customers were particularly upset when it was revealed the company discovered the problem a year ago but covered it up.