Fuji Xerox takes top spot in 2018 copy machine rankings

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Fuji Xerox takes top spot in 2018 copy machine rankings

Fuji Xerox Korea was ranked the No.1 copy machine brand in the Korean Customer Satisfaction Index (KCSI) 2018.

The company said in a press release Thursday that this was the 18th year in a row that it placed first in the product sector. The KCSI is an index compiled by the Korea Management Association every year regarding consumer satisfaction on local products and services.

Based on one-on-one interviews the association conducted for the study, Fuji Xerox Korea received high scores in printing speed, definition in printed results, low noise and after-sales service.

“We believe that the 18-year straight as No.1 in the industry is the result of maintaining trust with our clients,” said Kim Hyun-gon, a senior executive at Fuji Xerox Korea.

BY SONG KYOUNG-SON [song.kyoungson@joongang.co.kr]
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