Lotte Shopping to shut 30% of its stores

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Lotte Shopping to shut 30% of its stores


Lotte Shopping will close some 200 department stores and large supermarkets, an echo of the closing of brick-and-mortar retail stores in the United States.

The retail unit of Lotte Group said Thursday it will shut around 200 or 30 percent of over 700 branches of Lotte Department Store, Lotte Mart, Lotte Super and LOHB’s, a drug store chain, to cut losses.

“The focus of our business strategy in 2020 is a heavy downsizing to enhance efficiency and profit,” Lotte Shopping said in a statement.

The move came as brick-and-mortar stores and supermarkets lose out to e-commerce players offering lower pricing. Bruised by the rise of online retailers like Amazon, major department stores in the United States including Macy’s and JCPenney have closed physical stores on a large scale.

Lotte Shopping will also revamp its remaining locations to attract customers.

“The food sections at underperforming small- and mid-sized department stores will be changed into supermarkets selling fresh groceries,” the company said.

“The fashion zones at [Lotte] Mart will offer items selected by buyers from department stores who are responsible for purchasing designer brand products,” it said.

Kang Hee-tae, head of Lotte Shopping, admitted the unit faces challenges due to tough market conditions and poor performances by its major shops.

“The top priority at Lotte Shopping is to resolve fundamental problems and deliver clearly positive result,” Kang said in a statement.

Lotte will also transform its identity from an old-fashioned retailer to a “service company” offering tailored services through big data analysis instead of using resources to operate hundreds of branches.

The announcement followed poor results for 2019.

The company’s net loss widened 83.6 percent to 853.6 billion won ($721 million) last year compared to the previous year.

Annual revenue shrank 1.1 percent to 17.6 trillion won on year, and operating profit fell 28.3 percent to 43.6 billion won.

The company also blamed a decline in visitors from China and hikes in the minimum wage for the poor results.

The supermarket business was the worst segment last year.

Supermarket sales contracted 5.8 percent to 1.86 trillion won in 2019 while department stores sales dropped 3.1 percent to 3.13 trillion won.

Lotte is not alone in being challenged by online shopping.

Emart, a discount supermarket chain run by Shinsegae, announced last year that it will downsize its Electro Mart outlets, which specialize in tech gadgets, and Boots drugstores while shutting down quirky chain Pierrot Shopping, modeled on Japan’s Don Quijote chain.

Emart reported a 53 percent drop in net profit last year to 223.8 billion won from 478.6 billion won a year earlier.

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