Robot revolution arriving with Dilly, Penny and an exoskeleton
Lotte GRS, the operator of the burger chain Lotteria, has started the use of wearable robots at a Lotteria branch in Jamsil, southern Seoul.
Developed by ExoAtlet Asia, the wearable robot is designed to reduce a carrying load by 16 kilograms (35.3 pounds). Lotte GRS said the robot can help prevent back injury while workers are dropping off and carrying the heavy boxes from delivery trucks.
“We will make our employees wear the robots and decide whether it actually works and is helpful in improving the work process,” said a spokesperson for Lotte GRS.
Lotte GRS started using a server robot called Penny in its two restaurant locations: Villa de Charlotte in Lotte World Mall in southern Seoul and TGI Fridays' Gimpo International Airport branch in Gangseo District, western Seoul. Penny serves food to customers and hands out coupons to visitors to the mall.
Dilly comes with four shelves, which means it can serve four tables per trip. It can carry up to 50 kilograms at a time, and can move for 24 hours on a single charge. The robot uses a 3D camera and sensors to control movement and is capable of automatically stopping and avoiding obstacles and people.
On a three-year contract, Dilly is rented out as 600,000 won ($531) a month.
“Our ultimate goal of the food-serving robot is making a working environment that allows business owners and employees to only concentrate on improving the quality of customer service,” said Kim Yo-seob, an executive of Woowa Brothers' robot business team.
Dilly Plate and Penny were developed in Redwood City, California by Bear Robotics.
BY JEON YOUNG-SUN [firstname.lastname@example.org]
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