Korean Air, Korea's flag air carrier, said Wednesday it has launched an AI chatbot service to provide enhanced customer support using generative AI technology in 13 languages.
Asiana Airlines said on Tuesday that it posted a net loss last year due to a weaker won and higher expenses related to its integration with industry leader Korean Air.
A Korean Air passenger jet that had landed at Jeju International Airport on Friday developed a mechanical problem, forcing the runway to close for about 20 minutes and causing a string of flight delays.
Police are investigating an online threat by a person claiming to be an airline captain who said they would carry out a "suicide flight" at Gimpo International Airport in protest against the merger of Korean Air and Asiana Airlines.
Korean Air will operate special mileage-exclusive flights on its domestic route connecting Seoul and the country's southern resort island of Jeju next month to accommodate the Lunar New Year holiday travel demand, the company said Monday.
Korean Air, Korea's flag carrier, said on Thursday that its 2025 fourth-quarter net profit rose 13 percent from a year ago, as increased sales helped offset rising operating costs.
Asiana Airlines began operations at Terminal 2 of Incheon International Airport. The move marks a step toward next year's launch of the integrated national carrier.
Want to eat ramyeon, or instant noodles; play a game of air hockey; or attend a cooking class before your flight? Korean Air is proving that airport lounges can be destinations of their own.
A data breach involving the personal information of Korean Air employees was recently reported — the second such incident in the airline industry following a similar case at Asiana Airlines last week.
The antitrust regulator fined Korean Air and Asiana Airlines a combined 6.46 billion won on Monday for sharply cutting seat capacity on an international route, breaching the watchdog's conditions for the merger of the country's two largest carriers.
Korea JoongAng Daily Sitemap
