The Seoul Metropolitan Government will more than double the size of its 24-hour call center and establish community-based networks, aiming to reduce the suicide rate.
Touted by service workers as a revolutionary tool, the early stages introduction of generative AI services as frontline customer service providers has led to Korean customers expressing disdain for the already divisive technology.
A call center in Cheonan, South Chungcheong, produced a cluster of at least 21 Covid-19 infections, as Korea's new coronavirus cases hovered in the triple digits for the second consecutive day Thursday.
The 114 Information Service, the Korean directory inquiry service, is on the brink of disappearing as more people turn to their smartphones and the internet to look up phone numbers.
TvN’s hit drama series "Crash Landing on You" (2019) and TV Chosun’s hit singing competition show "Mr. Trot" (2020) were the most talked about TV shows online in the first half of the year, according to a survey conducted by the ...
The number of new daily Covid-19 infections have fallen below 30 for the first time in a week as health authorities scramble to get one cluster under control while other potential clusters seem to be contained.
A second distribution center of the Korean e-commerce behemoth Coupang in Goyang, Gyeonggi, has been hit by the coronavirus with at least one worker testing positive, health officials announced Thursday.
Korea JoongAng Daily Sitemap
