GM Korea No. 1 in sales in yearly KMAC quality index

Home > Business > Industry

print dictionary print

GM Korea No. 1 in sales in yearly KMAC quality index

GM Korea finished first among automakers in the sales category of a Korean Service Quality Index (KSQI) study conducted by Korea Management Association Consulting (KMAC) for the second consecutive year.

The 2014 KSQI study assesses the level of service quality for 113 companies in 27 industries from the customer’s perspective.

The nation’s third-largest automaker received an industry-high 96 points in the Sales category and the highest scores in two of 11 metrics in the greeting and proactive attitude category.

Chevrolet dealerships in the major cities - Seoul, Incheon, Daejeon, Daegu, Gwangju and Busan - were monitored between August 2013 and May 2014, the company said.




More in Industry

SK Telcom merges two security services subsidiaries

KDB requests sit-down with Asiana unions about takeover

Are you Taycan to me?

Facebook hit with $6 million penalty for customer data leak

Spinoff to give LG chairman's uncle his own conglomerate

Log in to Twitter or Facebook account to connect
with the Korea JoongAng Daily
help-image Social comment?
lock icon

To write comments, please log in to one of the accounts.

Standards Board Policy (0/250자)

What’s Popular Now