KT signs with AWS, talks other opportunities with Amazon

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KT signs with AWS, talks other opportunities with Amazon

KT partnered with Amazon Web Services (AWS), the world’s largest cloud provider, to collaborate on artificial intelligence (AI) and cloud-related endeavors.
The two companies signed a strategic collaboration agreement Wednesday.  

KT has been actively reaching out to external firms in the past year—a move to strengthen its business-to-business side which provides IT services for corporate clients. AWS, which is a division of Amazon, is its first multinational partner.

The first area of cooperation is AI-based services. The two will work together to develop AI technology and services for corporate clients and general customers.  

One area that the two already overlap is IT tools for call centers. Through KT’s AI Contact Center and Amazon Connect from AWS, they will offer software and automated voice response for call center operators. The plan is to co-develop more business-to-business opportunities on top of their existing services.

In regards to corporate cloud services — another area of overlap — KT and Amazon Web Services will roll out a “hybrid” service that allows access to KT’s data center, cloud and the AWS cloud as well. The release will take place in the second half.

“We anticipate the partnership with Amazon Web Services will particularly benefit our local corporate clients,” KT said in a statement, adding the company is planning to enable KT clients to use the AWS cloud overseas and vice versa if Amazon’s foreign clients come to Korea.  

In addition, KT and Amazon said they will develop opportunities in media, but did offer details.  
BY SONG KYOUNG-SON  [song.kyoungson@joongang.co.kr]
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