Coupang on Thursday began issuing company vouchers to more than 33 million users as compensation for a massive personal data breach, amid customer criticism over tight limits on their use.
Minister of Employment and Labor Kim Young-hoon sharply criticized Coupang on Monday, saying the company showed little awareness of its role in workplace accidents during recent government hearings.
The interim head of Coupang said Wednesday that the company's compensation plan for a recent data breach will not include any conditions requiring customers to waive their right to file lawsuits against the e-commerce giant.
The head of Korea's data protection regulator said that Coupang should come up with compensation plan that is acceptable to victims of its massive data leak amid strong backlash against the online retailer's offer of vouchers and discounts.
Coupang announced Monday it will compensate each customer affected by its recent massive data breach with vouchers worth 50,000 won ($35), following criticism over the company’s response to the incident.
Korea launched an interagency task force on Tuesday to carry out an investigation into the recent data breach at U.S. e-commerce giant Coupang that affected 33.7 million users.
The personal information of 192,000 Shinhan partnered merchants, mostly phone numbers, was leaked, the financial company told customers on Tuesday.
Coupang's daily active user count has fallen to the 14 million range following the e-commerce giant's disclosure of a massive data breach late last month, industry data showed Monday.
The Democratic Party said it will hold a parliamentary hearing into a data breach at e-commerce firm Coupang, citing public concern and broader issues ranging from labor practices to fair competition.
Coupang will scrap a controversial clause in its terms of service that exempts the company from liability for damages caused by hacking or illegal access, following a corrective order from Korea’s data protection watchdog.
Korea JoongAng Daily Sitemap
