KT opens customer center for foreigners in Ansan, offers services in 8 languages

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KT opens customer center for foreigners in Ansan, offers services in 8 languages

Published: 26 Dec. 2023, 13:25

LEE TAE-HEE
lee.taehee2@joongang.co.kr

Staff members at the KT Foreigner Center in Ansan, Gyeonggi, talk to customers. [KT]

KT announced Tuesday it opened a customer service center with staff who can speak eight different languages in Ansan, Gyeonggi.

The KT Foreigner Center will offer customer support and product consultations in eight languages: Chinese, Russian, Filipino, Khmer, Indonesian, Nepalese, Vietnamese and Burmese.

Wowpass pre-paid cards are also available for visitors at the center. It also offers phone repair services. Visitors can also try out phones and book airline tickets with the help of staff.

The center is open seven days a week between 10:30 a.m. and 7:30 p.m.

"KT considers foreigners as our future target customers and is thoroughly preparing in advance, planning to offer never-before-seen experiences for foreign customers," Kwon Hee-geun, head of the sales team at KT's customer division, said. "We opened the KT Foreigner Center based on such mindset, and the center will play a key role in expanding our foreign customer base."

BY LEE TAE-HEE [lee.taehee2@joongang.co.kr]